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NSW Government Overhauls Core Tech Platforms in Management Restructure

The New South Wales (NSW) government is undergoing significant changes in its core technology platforms management structure. The Department of Customer Service (DCS) is in the process of appointing a director for its Government Technology Platforms (GTP) division. This move comes as part of a broader reorganization effort within the government.

The new director of systems capability will play a crucial role in overseeing key whole-of-government platforms such as Licence NSW, Regulation NSW, and GovDC. This position, reporting to executive director Reece Clementi, is pivotal in implementing a fresh value-based operating model for the division.

The restructuring within the GTP division has sparked discussions, with the Public Service Association raising concerns about potential job cuts. The union stated that around 112 team members might be affected by the restructuring, with some roles transitioning to temporary positions to mitigate financial risks. The DCS, however, refrained from commenting directly on these claims but emphasized the importance of the new director role in driving digital product excellence.

The director of systems capability will lead various teams encompassing software engineering disciplines, including full-stack developers, API developers, data engineers, and quality assurance testers. This strategic appointment aims to ensure the continued delivery of innovative digital solutions by the GTP division.

The changes in management reflect the NSW government’s commitment to enhancing its technological capabilities to meet evolving demands and deliver efficient services to citizens. By focusing on optimizing core technology platforms, the government is positioning itself to stay at the forefront of digital innovation and service delivery.

As technology continues to evolve rapidly, governments worldwide are recognizing the critical role of robust technology infrastructure in driving economic growth and improving public services. The restructure within the NSW government underscores the significance of technology in modern governance and the need for skilled leadership to navigate complex digital landscapes effectively.

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