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Resident Praises Improved Dining Experience at BaptistCare Orana

Valmer, a resident at BaptistCare Orana aged care home, shares her positive experiences regarding the improvements in food and dining at the facility. Alongside her husband, Cliff, Valmer praises the staff and the welcoming environment of the aged care home, likening it to being at home.

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Changes became evident at BaptistCare Orana with the implementation of the Maggie Beer Foundation’s Trainer Mentor Program, pairing kitchen staff with a chef trainer to enhance residents’ food quality, nutrition, and dining experience. Valmer acknowledges the collective impact of these changes, emphasizing the importance of the training in facilitating open communication between residents and staff to address preferences and feedback.

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Valmer expresses her satisfaction with the improved accessibility to kitchen staff and chefs, highlighting the enhanced food choices and the significance of being able to communicate directly with the chef. With the introduction of the new Aged Care Act, aged care homes are mandated to prioritize residents’ food and beverage preferences, offering diverse and appealing menu options.

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Thanks to the training program, BaptistCare Orana has successfully elevated the overall dining experience, promoting communal dining and social interaction among residents. Valmer notes the positive transformation in the dining room ambiance, leading to increased participation and shared meals among residents, including her husband Cliff.

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Valmer fondly recalls the celebration of Cliff’s 88th birthday at the aged care home, where they enjoyed a special lunch in the dining room with their daughters and the attentive staff. She appreciates the efforts of the staff in creating a celebratory atmosphere for various occasions, emphasizing the quality and creativity in the food offerings.

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The commitment to enhancing food and nutrition standards in aged care reflects a broader industry trend towards prioritizing residents’ preferences and fostering a sense of community through shared dining experiences. The emphasis on quality food and personalized service underscores the importance of promoting well-being and social connections among aged care residents.

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Valmer’s testimonial serves as a testament to the positive impact of tailored training programs and collaborative initiatives in improving the overall quality of life for aged care residents. By empowering residents to voice their preferences and engage with staff, aged care facilities can create a more inclusive and fulfilling dining environment, enhancing the overall well-being and satisfaction of residents like Valmer and Cliff.

As the aged care sector continues to evolve, initiatives that prioritize food and nutrition, such as the Trainer Mentor Program, play a crucial role in enhancing the dining experience and promoting resident-centered care. Valmer’s experience at BaptistCare Orana exemplifies the transformative potential of such programs in fostering a sense of community and well-being among aged care residents.

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