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Laundry Industry’s Strategic Tech Investments for Sustainable Growth

Every few years, the laundry industry experiences a surge of excitement during the “Clean Show years.” This event brings together the North American laundry community in one location, offering a platform for industry professionals to explore the latest advancements in laundry technology. With numerous vendors showcasing new equipment and software, industrial and institutional laundry operators face the challenge of selecting the right technologies for their operations.

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According to Rodrigo Patron, operations director for Lace House Linen in Petaluma, California, investing in new technology requires making informed decisions tailored to the specific needs of each laundry plant. While advancements such as energy-efficient dryers and automated sorting tools can enhance productivity and sustainability, it is essential to evaluate how well these technologies align with the existing workflow and operational goals. Rather than focusing solely on cost-cutting through automation, the emphasis should be on long-term benefits, service improvements, and seamless integration of new technology.

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Cliff Beiser, principal of Champions Touch in Kissimmee, Florida, emphasizes the importance of assessing technological advancements based on their potential return on investment. When evaluating new equipment, considerations such as price, brand reputation, spare parts availability, efficiency, and size play a crucial role in determining the suitability of the technology for a laundry operation. The goal is to enhance operational efficiency, increase productivity, and reduce stress by incorporating technologies that streamline processes and improve profitability.

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During the 2022 Clean Show in Atlanta, Beiser focused on identifying a tunnel system for a client’s new laundry facility. His evaluation criteria included factors like immediate profit generation, brand reputation, spare parts availability, utility efficiency, and ease of maintenance. By addressing pain points such as budget constraints, delivery speed, operational disruptions, spare parts availability, and technician reliability, laundry operators can make well-informed decisions when investing in new technology.

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In industries like hotels, condos, and resorts, where space constraints often limit on-site equipment upgrades, the focus is on enhancing efficiency through innovative solutions. Implementing conveyor systems for linen transport, for example, can significantly reduce manual labor, save time, and prevent injuries. The evaluation process for new technology investments typically involves ensuring a payback period of three years or less, with a shorter timeframe being preferable for smaller establishments.

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As the laundry industry continues to evolve, staying abreast of technological advancements and making strategic investments tailored to operational needs are essential for driving growth and competitiveness. By conducting thorough research, seeking feedback from industry peers, and prioritizing long-term benefits over short-term gains, laundry operators can leverage the latest technologies to optimize their operations and achieve sustainable success.

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